We offer two ways to customize your painting:

1️⃣ Purchase First, Customize After – You can order the painting and then email us your customization requests. However, please note that there’s a small risk that the final result may not match your exact vision.

2️⃣ Safer Option: Contact Us First – For the best experience, we recommend reaching out to us before purchasing. Simply email us at ivorygoldart@gmail.com with the name of the painting and your customization ideas. We will consult with our artists to see what’s possible and provide you with a clear solution before you place your order.

We’re happy to bring your vision to life! 🎨✨

Yes, we provide free standard shipping on all orders.

Each painting is handcrafted with great attention to detail, so the process takes some time:

🎨 Painting & Drying: It takes 7-9 days to complete your painting, plus a few extra days to let it fully dry. Your order will be shipped approximately 14 days after purchase.

🚚 Shipping Time: Once shipped, delivery takes about 7-12 days.

Quality takes time, and we promise it’s worth the wait! ✨

Since all our paintings are handmade and customized to your preferences, we do not accept returns.
However, to ensure you're completely satisfied with your order, we provide a preview video of the finished painting before shipping.
This allows you to review the artwork and request small adjustments if needed.
Once you confirm that everything looks perfect, we proceed with shipping.
This way, you can be confident that your painting will match your expectations before it arrives at your home! 😊