We offer two ways to customize your painting:

1️⃣ Purchase First, Customize After – You can order the painting and then email us your customization requests. However, please note that there’s a small risk that the final result may not match your exact vision.

2️⃣ Safer Option: Contact Us First – For the best experience, we recommend reaching out to us before purchasing. Simply email us at ivorygoldart@gmail.com with the name of the painting and your customization ideas. We will consult with our artists to see what’s possible and provide you with a clear solution before you place your order.

We’re happy to bring your vision to life! 🎨✨

Yes, we provide free standard shipping on all orders.

We take pride in creating high-quality, handcrafted paintings made just for you. Since every artwork is custom-made, the process takes some time to ensure the best results. Here’s what to expect:

1. Painting Process (10 - 15  Business-Days) 🎨
2. Drying Time (3 - 4 Business-Days) ⏳
3. Shipping (7-12 Business-Days) 🚚

Yes, we want you to feel completely confident when purchasing your artwork. If for any reason you are not satisfied with your piece, you may return it within 14 days of delivery for a full refund – no questions asked. 

Important: Returns and refunds are not available for customized or personalized paintings, as these pieces are created uniquely for you.